Its a small shop yet when I entered the salon, no one approached me or welcomed me at the entrance (where there is a small service desk). There were 3 ladies only kind of staring at me. So OK I thought I approach them, told them I made an appointment through Treatwell but I was a little early so I just wanted to nicely ask if there was a space free before. They misunderstood and kept sighing and recalling how busy they were that day. Only one Lady could speak English, which is fine,so I reiterated I had already made an appointment through this website and then she understood but said that Treat well had not called them to transmit my request/time slot. I was a bit confused because she was still kind of blaiming me I felt, and just showed NO customer friendly attitite at all in a sense like for instsnce : oh, I am really sorry you came here all the way and that your booking hasn't properly being processed.
At some point she said "you can wait and maybe we can help you" I was like well I'm not going to sit here for 30 min only to find out you cannot help me. On top of the service, I didn't like the atmosphere didn't find it particularly clean. All of that together, I decided to leave so never actually got the treatment.
Floor•over 7 years ago
super!
Anonymous•over 7 years ago
J'aime aller chez mariya pour les épilations la personne qui s'occupe de cela prendt son temps et ne bacle pas son travail et les prix sont raisonnable j'y retourne volontier merci à toute l'équipe
Eliane•over 7 years ago
Heel goed. Veel klanten en Super service. De beloofde prijs was ook de echte prijs.Alleen spijtig voor het verkeerde doorgeven van de afspraak.